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Exchanges
Customer Assurance
Returns & Exchange
Our Harmony Guarantee
At Maiee, we understand that finding the perfect drape is a personal journey. If your selection doesn't resonate with you, we offer a seamless 7-day return and exchange policy to ensure your complete peace of mind.
7-Day Returns
Easy Exchanges
Secure Refunds
Eligibility Criteria
Requirements for a valid return
Unworn, unwashed, and in pristine original condition
All designer tags and security seals remain intact
Returned in original Maiee signature packaging
Request initiated within 7 days of delivery
Exclusions
Items not eligible for return
Custom-tailored blouses or altered sarees
Products showing any signs of wear or damage
Items purchased during archive or clearance sales
Special commissioned bridal ensembles
The Return Journey
01
Request
Contact our concierge via WhatsApp with order ID
02
Review
Our team verifies the eligibility within 24 hours
03
Pickup
We arrange a secure pickup from your doorstep
04
Refund
Processed to original mode within 5-7 days
A Gentle Reminder
Handwoven textiles often feature slight variations in weave and color. These are not defects but the beautiful signatures of human craftsmanship. We encourage you to cherish these unique characteristics.